Podcast

Wholesale Investor’s Steve Torso on How the Company Started as a Magazine and Grew into an AI-Driven Investment Platform

Wholesale Investor’s Steve Torso joined the Give It A Nudge show to talk about how the company grew to become a leading, AI-driven private investment platform.

by hao-nguyen on November 17, 2021

About the guest

Steve Torso

Managing Director at Wholesale Investor

Steve Torso is the co-founder and Managing Director of Wholesale Investor, an AI-driven private investment platform connecting high-net-worth investors with high-growth private, pre-IPO, and small-cap listed companies. He launched the business in October 2008 during the global financial crisis and has grown it from a physical magazine into a 52-person team operating across Australia, Singapore, and the UK, with a network of more than 32,000 investors and companies.

Episode overview

Steve Torso joined Steve Grace on Give It A Nudge to tell the full story of Wholesale Investor, a platform that has been through three distinct reinventions in 13 years: from print magazine to online-offline events business, to a software-first investment marketplace. The conversation covers how Torso launched a private investment platform in the worst week of the 2008 financial crisis, why the magazine was the smartest marketing strategy they never planned, and how the company’s AI matchmaking engine is changing the way investors and founders find each other.

Launching into the worst week of the GFC

Wholesale Investor launched in the same week the Dow Jones dropped nearly 20 percent. Torso describes being at their launch party when someone asked if he knew who was behind this venture, convinced it was one of the craziest ideas they had ever heard. He had to awkwardly admit it was him. Thirteen years later, the platform counts more than 32,000 investors and companies in its ecosystem.

“We launched in October 2008. That week we watched the Dow Jones drop nearly 20 percent. So whilst the financial system was collapsing, there we were celebrating our exciting launch about a private equity opportunity that people thought we were crazy about.”

Steve Torso 3:00

Why a magazine was the perfect launch strategy

Rather than building a website, Wholesale Investor started by producing a physical magazine distributed to law firms, accounting firms, and private equity funds every two months for four years. That publication sat on coffee tables in the offices where investment decisions were being made, generating a network effect that a simple website could never have replicated. The magazine eventually ceased, but its legacy lives on in the relationship-driven DNA of the business.

Pivoting in three days during COVID

Before the pandemic, Wholesale Investor ran 48 live events across seven countries in a single year. When COVID forced the team home, they had a full business pivot mapped out within three days and ran their first online virtual conference within two weeks. Torso used the disruption to accelerate the platform’s technology investment and raise additional capital simultaneously.

“Within three days we pivoted our entire business and within two weeks we were running our first online virtual conferences.”

Steve Torso 22:00

AI matchmaking: relevancy over capital

The platform’s recently launched AI matchmaking engine matches investors with companies based not just on financial criteria but on domain expertise, industry networks, and past investment behaviour. Torso argues that a founder getting capital from someone with 20 years of relevant industry experience and connections is far more valuable than capital alone. The AI has been trained on eight years of investor interest data.

“Relevancy outweighs so much more than just money. That smarter capital provides so much more value than just capital.”

Steve Torso 15:00

Key takeaways

The best companies often launch at the worst times. Wholesale Investor’s 2008 launch date, the same week as the worst GFC trading session, is almost a badge of honour. Torso notes that many of the most successful companies in history were founded during downturns.
A magazine can be better brand-building than a website. In a world where everyone defaults to digital, Wholesale Investor’s four-year print magazine was a tactile, credibility-building presence in the exact offices where their target customers made decisions. It created a network effect that would have taken years longer to achieve online.
Three-sided marketplaces are rare and powerful. Wholesale Investor built a platform that serves investors, companies, and industry service providers simultaneously. Torso acknowledges how hard it is to build that three-sided network and how lucky they were to get all three sides growing at once from early on.
AI works best when trained on your own historical data. Wholesale Investor has been collecting investor interest and behaviour data for eight years. That proprietary dataset is what gives their AI matchmaking engine a real edge over generic recommendation systems.
Smart capital beats dumb capital. An investor who brings domain expertise and an industry network is worth far more than the dollar amount of their cheque. Wholesale Investor’s platform is designed to surface that kind of relevancy-matched investment, not just capital availability.
Remote work changed what high-performers can achieve. Torso notes that when the team went home during COVID, people who were doing good work suddenly got even more visibility, because there was less internal noise and fewer interruptions. His belief in remote flexibility shifted permanently.
Start and finish the week together. Wholesale Investor’s hybrid model centres on a simple principle: the team comes into the office on Mondays and Fridays, and works from wherever they choose in between. That turns the office into a collaboration and ideation space rather than a default attendance requirement.

Mentioned in this episode

Frequently asked questions

What is Wholesale Investor?

Wholesale Investor is an AI-driven private investment platform that connects high-net-worth investors with high-growth private, pre-IPO, and small-cap listed companies. It operates across Australia, Singapore, and the UK and has a network of more than 32,000 investors and companies.

How did Wholesale Investor start?

The company launched in October 2008 as a print magazine distributed to law firms, accounting firms, and private equity funds. The magazine ran for four years and built a network effect that seeded the online platform that followed.

How does the AI matchmaking work?

Wholesale Investor’s AI engine matches investors with companies based on their stated areas of interest, past investment behaviour, and domain expertise, rather than purely on financial criteria. The system has been trained on eight years of proprietary investor interest data.

How big is the Wholesale Investor team?

At the time of recording, the team had grown from 18 to 52 people, with the majority of that growth happening over the 18 months prior to the episode. The company grew 18 to 50 in that period driven primarily by its transition from an events business to a product-led platform.

What happened to Wholesale Investor during COVID?

The company was running 48 live events per year before COVID. When lockdowns hit, the team pivoted the entire business within three days and ran their first virtual online conference within two weeks. They simultaneously raised capital and accelerated their software development timeline.

Topics discussed

private investment angel investing AI matchmaking startup ecosystem venture capital high-net-worth investors remote work COVID pivot marketplace business innovation

Full transcript

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Show full transcript (36 minutes, 8 sections)

0:00 Introduction and platform overview

Steve Grace welcomes Steve Torso and asks him to describe Wholesale Investor. Torso explains the platform connects high-net-worth investors with high-growth private, pre-IPO, and small-cap listed companies, with a network crossing 32,000 across Australia, Singapore, and the UK.

3:00 Launching in the worst week of the GFC

Torso describes launching in October 2008 during the worst trading week of the global financial crisis. He recounts a launch party where a guest asked who was behind this venture, clearly thinking it was insane, and Torso had to awkwardly confess it was him.

6:00 Starting as a magazine and building the network

Rather than a website, Wholesale Investor launched as a physical magazine published every two months for four years. It was placed on the coffee tables of law firms, accounting firms, and VCs, generating brand awareness and inbound registrations that seeded the online platform. Torso credits the magazine as one of the best decisions they made.

12:00 Live events era: 48 events in seven countries

The second iteration of Wholesale Investor was an online-to-offline strategy, generating investor interest online and converting it at live pitch events. At its peak, the company ran 48 events across seven countries in a single year. Torso describes this as the craziest year of his life and also the moment he realised the model was not scalable without a deeper technology investment.

15:00 AI matchmaking and relevancy investing

Torso explains the AI matchmaking engine launched that week, describing how it surfaces investors whose domain expertise and industry networks are relevant to a specific company’s stage and sector. He argues that this kind of smart, relevant capital is exponentially more valuable to a founder than undifferentiated money.

22:00 COVID pivot in three days

When lockdowns hit, the team had a new business model mapped within three days and ran its first virtual conference within two weeks. Torso used the period to raise capital, accelerate platform development, acquire an Australian Financial Services Licence, and onboard a large number of new team members, all simultaneously.

30:00 How COVID changed beliefs about remote work

Torso describes shifting from an expectation that everyone comes to the office every day, to a model where people start and finish the week together and work flexibly in between. He notes that remote work revealed which team members were truly high-performing and gave them the space to shine.

34:00 Why join Wholesale Investor

Torso pitches the company as an ideal environment for anyone passionate about the innovation and startup space, noting that Wholesale Investor sees everything from the exciting to the ugly in early-stage companies. He highlights several team members who have risen from volunteer or entry-level roles to lead significant parts of the business.

About the host

Steve Grace is the founder and CEO of The Nudge Group, a technology-focused recruitment and advisory business. He has built and scaled companies across Australia and the US, and hosts Give It A Nudge to spotlight founders and operators building something meaningful.

<h2>Interested in finding out<br /> more about The Nudge<br /> Group?</h2> <p>Find out more about how we work and how we can help you grow your business.</p>