Why blockchain changes everything about document trust

Most businesses still rely on documents that can be altered, forged, or disputed after the fact. Daphne Ng built Dedoco to solve that problem at the infrastructure level, using blockchain to make documents tamper-proof, verifiable, and connected across organisations without sacrificing data privacy.

In this episode, Daphne joins Steve Grace to discuss what it actually takes to build enterprise software in a nascent technology category, how Dedoco has built credibility across financial services, legal, and government sectors, and why she believes the future of document management is decentralised.

“Documents are the backbone of every business transaction. If you can’t trust a document, you can’t trust the transaction.”

What is document management as a service?

Dedoco operates as a DMaaS (document management as a service) platform. Rather than asking organisations to build their own compliance and verification infrastructure, Dedoco provides that capability as a service, layering blockchain verification on top of existing document workflows. Customers get trusted, verifiable documents without overhauling their systems.

Data privacy and blockchain: not opposites

A common misconception is that blockchain transparency conflicts with data privacy requirements. Daphne explains how Dedoco is architected to keep sensitive document content private while still enabling cryptographic proof of authenticity. The verification happens on-chain; the data does not.

“You don’t need to put the document on the blockchain. You put the proof of the document on the blockchain. That distinction is everything.”

Selling enterprise software in regulated industries

Breaking into financial services and government as an early-stage startup is one of the hardest things in enterprise sales. Daphne shares the strategies Dedoco used to build credibility, navigate procurement processes, and close deals in sectors that are inherently conservative about adopting new technology.

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